P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Transport Administrator to join their team on a full-time, temporary basis until mid/late April.
Main Responsibilities:
- Updating and maintaining the “chasers management system” to ensure that all delivery issues are recorded.
- Ensuring Week Commencing ETA dates are achieved.
- Ensuring all Haulage response required chasers are responded to within 24 hours.
- Updating and maintaining non delivery reasons.
- Liaising with the Transport Co-ordinator to ensure hauliers are booked in for deliveries of product in accordance with daily booking limits.
- Chasing Delivered orders to ensure product is delivered from site within the agreed time period.
- Assisting with the despatch desk and weighbridge system to ensure goods received and despatched are processed according to company procedures/protocols.
- Training despatch desk staff.
- Ensure site haulier data base is maintained with accurate and up-to-date information.
- Assisting colleagues due to holiday, sickness or workload to ensure the smooth running of the business.
- To adhere to company procedures in relation to all aspects of the IT systems, Business admin processes, procedures and policies.
- Working under the guidance of Business Support Services team in relation to policies, procedures and processes.
- To carry out any reasonable request
Knowledge, skills and experience:
- Excellent interpersonal and negotiation skills.
- Organised with perfect time keeping.
- Excellent verbal and written English.
- Excellent attention to detail.
- A can do attitude is essential in this role, to ensure our customers receive a high level of service.
- An excellent telephone manner is essential, having the ability to communicate clearly at all levels internally and externally, keeping a calm presence within the office and on the telephone when under pressure.
- A good team member with the ability to work in a small onsite team, nationally with transport coordinators from other sites and the Business support services team.
- Accurate computer skills required to ensure the correct costs are set against the correct haulage contractor.
- Pro-active attitude with the desire to help others when possible.
- Flexible and comfortable working in a dynamic environment with multiple competing priorities.
- A sound knowledge of UK geography and the major transport networks is essential.
- Good general understanding of PC applications including Microsoft Word and Excel.
Working hours:
- Monday to Friday 08:30-17:00 (40 hours), some flexibility required.
If this is a role you are interested in, please apply online ensuring your CV is up to date.
Alternatively, please email your CV directly to jobs@pspersonnelltd.co.uk.
